The Business Ownership Podcast

How to Sell More & Retain Customers - Josh Tay

Episode Summary

What’s the secret to turning first-time buyers into repeat customers? Discover game-changing e-commerce retention strategies with Josh from No Limit Email. Learn how zero-party data, personalized marketing, and effective customer onboarding can transform your business. This episode is packed with actionable insights to enhance retention, drive sales, and optimize marketing efforts for lasting success. Check this out!

Episode Notes

How do you turn one-time buyers into loyal customers?

In this episode of The Business Ownership Podcast I interviewed Josh Tay. Josh is an expert in e-commerce retention strategies. With years of experience helping businesses turn data into action, Josh has built a reputation for transforming one-time buyers into loyal customers through personalized email marketing and innovative retention techniques.

He shares his journey into the e-commerce space, where he discovered the power of zero-party data-information customers willingly share with businesses. By collecting this data and asking the right questions, Josh helps brands craft tailored marketing strategies that truly resonate. His holistic approach combines marketing with operations and finance to ensure businesses achieve their broader goals.

If you’re ready to take your e-commerce strategy to the next level, tune in to this episode to discover how data-driven marketing and retention techniques can transform your business outcomes.

Learn how to sell more & retain your customers. Check this out!

Show links:

Josh Tay on LinkedIn: https://www.linkedin.com/in/josh-tay/

Book a call with Michelle: https://go.appointmentcore.com/book/IcFD4cG

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