Are you paying attention to the experience your customers have with you? Want to learn how to design & optimize your products before you invest time, money and resources into it? In this episode of the Business Ownership Podcast I interviewed Stacy Sherman. Stacy is a keynote speaker, trainer, author, CX journalist & advisor and a podcast host. She helps business leaders increase their brand loyalty & not only retain existing customers but also grow their business & gain new ones. Customer Experience is not same as Customer Support - and she explained why! Learn how to create an ideal journey for your client & design the customer experience they need. Check this out!
Doing CX Right Website: https://doingcxright.com/
Stacy's Blog: https://doingcxright.com/blog/
Doing CX Right Podcast: https://doingcxright.com/podcasts/
Stacy Sherman LinkedIn: https://www.linkedin.com/in/stacysherman/
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