The Business Ownership Podcast

Benefits of Customer Service - Daniel Viduya

Episode Summary

After an awful first call in a call center, Daniel was inspired to start his own customer service consulting firm, SupportZebra. He helps businesses struggling to scale hire dedicated agents and leverage operations infrastructure. Daniel stresses the importance of deeply understanding a client's customers, systems, and processes to enable great service. His story shows how patience and empathy during tough customer interactions can lead to a fulfilling career & business growth.

Episode Notes

Want to have happy customers that you can retain?

 

In this episode of The Business Ownership Podcast I interviewed Daniel Viduya. He is the Head of Growth at SupportZebra & he is passionate about delivering value and quality to clients. They help businesses increase sales, scale a business & improve interaction with clients. 
Learn what are the benefits of having a great customer service! Check this out!

 

SupportZebra: https://supportzebra.com/

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